Terms and Conditions

Terms and Conditions

1. Scope

These Terms and Conditions apply to all orders placed by customers within the United States through our online store "iconic-hair.com." They outline the contractual relationship between Iconic Hair LLC (referred to as "we" or "us") and the customer (referred to as "you" or "customer") for all orders and deliveries, unless otherwise explicitly agreed.

2. Contract Partner

The purchase contract is concluded with:

Iconic Hair LLC
Sämmlerweg 12
9038 Rehetobel
Email: info@iconic-hair.com

3. Contract Formation

By clicking the “Buy Now” button, you submit a binding order for the items in your cart. After placing an order, you will receive an order confirmation via email. The purchase contract is only established upon our explicit confirmation or by dispatching the goods.

4. Prices and Shipping Costs

All prices on our website are listed in US dollars (USD) and include applicable sales tax. Shipping within the United States is free of charge. No additional shipping fees apply.

5. Delivery

Delivery is made within 12 business days from the date of order, unless otherwise specified. Should unexpected delays occur, we will inform you promptly. Orders are shipped via our logistics partner to the delivery address provided by you.

6. Retention of Title

The goods remain our property until full payment has been made.

7. Return Policy

You have the right to return items within 14 days of receiving your order, provided that the items are in their original packaging and unopened. Opened or used items are excluded from returns or exchanges.

Please note:

• The customer is responsible for return shipping costs.
• To initiate a return, please contact us by email at info@iconic-hair.com.

8. Warranty

The statutory warranty rights apply. If a product is defective, please contact us immediately at info@iconic-hair.com so we can assist you with a solution.

9. Liability

We are only liable for damages caused by intentional or grossly negligent conduct. For slight negligence, we are only liable for breaches of essential contractual obligations, and our liability is limited to the foreseeable, contract-typical damage. Liability for lost profits and other financial losses of the customer is excluded.

10. Final Provisions

If any provision of these Terms and Conditions is found to be invalid, the validity of the remaining provisions shall remain unaffected. The applicable law is that of the United States.

11. Contact

If you have any questions about our products or your order, please contact us:
Email: info@iconic-hair.com